Collaboration at the heart of your supply chain


Are you grappling with the supply chain challenges of complexity, volatility and inefficiency driven by the new world of multichannel retailing?

Discover thought leadership and case studies on how companies can win with multichannel to deliver growth.

Latest Multichannel Insight
Innovation: robotic fruit and vegetable picker
15 Feb 2017
Ocado is testing a robot hand that can pick and pack fruit and vegetables.

Customer Segmentation Practical Guide
Practical guides
06 May 2016
Discover how segmenting your customers can help drive profitable growth within your business. This presentation and accompanying practical tool will help you manage your resources more effectively.

Discount snapshot
Topic snapshots
08 Mar 2016
Serving the discounters presents unique supply chain challenges and opportunities. Discover in two handy slides how the discount retailers operate and what manufacturers can do to optimise performance.

Boots UK: an automated retail supply chain
Case studies
03 Feb 2016
Boots UK operates a high performing, highly automated retail supply chain, delivering through centralised distribution to its 2,510 Boots stores across the country. The Nottingham Stores Service Centre, which has a highly automated single-picking...

Online retailing: five key considerations
Thought leadership
05 Jun 2015
This presentation follows from our first insight presentation on the discount retailing channel. It highlights five key considerations we have identified for the supply chain for online as well as what the future may look like.

Multichannel news

We review Walmart’s fourth quarter and full year results, and the drivers behind its improved performance.

Amazon has been granted a patent for drone deliveries using parachutes, coinciding with a number of new UK investments

Multichannel webcasts
Published 20 Oct 2014
Richard Jones explores key supply chain issues for retailers and manufacturers seeking success in a multichannel environment