Collaboration at the heart of your supply chain


Are you grappling with the supply chain challenges of complexity, volatility and inefficiency driven by the new world of multichannel retailing?

Discover thought leadership and case studies on how companies can win with multichannel to deliver growth.

Latest Multichannel Insight
Online order fulfilment: building online success on shifting sands
23 Mar 2017
How to process, pick and deliver orders, whilst balancing operating costs with customer expectations is today’s online supply chain conundrum. This report details why businesses are prioritising some initiatives over others and describes how...

Customer Segmentation Practical Guide
Practical guides
06 May 2016
Discover how segmenting your customers can help drive profitable growth within your business. This presentation and accompanying practical tool will help you manage your resources more effectively.

Discount snapshot
Topic snapshots
08 Mar 2016
Serving the discounters presents unique supply chain challenges and opportunities. Discover in two handy slides how the discount retailers operate and what manufacturers can do to optimise performance.

Boots UK: an automated retail supply chain
Case studies
03 Feb 2016
Boots UK operates a high performing, highly automated retail supply chain, delivering through centralised distribution to its 2,510 Boots stores across the country. The Nottingham Stores Service Centre, which has a highly automated single-picking...

Online retailing: five key considerations
Thought leadership
05 Jun 2015
This presentation follows from our first insight presentation on the discount retailing channel. It highlights five key considerations we have identified for the supply chain for online as well as what the future may look like.

Multichannel webcasts
Published 20 Oct 2014
Richard Jones explores key supply chain issues for retailers and manufacturers seeking success in a multichannel environment