Collaboration at the heart of your supply chain

Cost to serve

Are you working towards an efficient, sustainable supply chain for growth?

Discover in-depth insight into how companies are managing their cost to serve while still supporting growth.

Latest Cost to serve Insight
Reusable merchandising solutions
Thought leadership
04 Apr 2017
This report explores the current status of reusable merchandisable solutions around the world. It details some key successes and investigates where usage may be increased. Who are the key decision makers? And what barriers are holding back progress?

Online order fulfilment: building online success on shifting sands
23 Mar 2017
How to process, pick and deliver orders, whilst balancing operating costs with customer expectations is today’s online supply chain conundrum. This report details why businesses are prioritising some initiatives over others and describes how...

Cost to serve infographic
Topic snapshots
15 Aug 2016
Hungry for the latest facts about cost to serve? This infographic provides your essential data on how to build an efficient supply chain.

Supply chain benchmarks 2016: cost to serve
08 Aug 2016
In our third benchmarking release for 2016, we explore cost to serve. The ability to measure how much it costs to service customers is vitally important to ensuring profitability. Rapidly changing shopper habits and economic uncertainty are among...

Diageo: building supply chain excellence
Case studies
14 Mar 2016
At a recent analysts' meeting, David Cutter, President of Global Supply and Procurement shared Diageo’s journey to supply chain excellence. With operations in 180 markets, Diageo is a truly global manufacturer. Largely driven through...

Practical guide for waste prevention
Practical guides
11 Mar 2015
Product and packaging waste costs the industry £7b per year, almost 4% of the total grocery market. This practical guide provides advice, best practice, tools and examples of what others are doing to help prevent product and packaging waste in the...

Cost to serve news

IGD's Chief Economist, James Walton, offers his take on how a productive supply chain can help businesses to create material value for...

Thought of the week: Alex looks at the new food for later trend in the UK.

Cost to serve webcasts
Published 02 Mar 2015
In a highly competitive, low growth environment, the ability to give customers what they want while constraining costs is crucial to success. This webinar with Darren Smillie explores what it takes to succeed with these fundamental priorities for supply chains.