On shelf availability is the end product and the most important element of a successful supply chain. This performance measure can be affected by actions made at every step of the chain, from the manufacturer right through to the shelf edge at the retailer. We talked to industry leaders, from both retailers and manufacturers to discuss the question: “What gets in the way of good OSA?” This presentation looks at their thoughts on what happens in the last 50 metres.

IGD visited stores in nine countries in the first quarter of 2012. Based on these store visits across the world, we bring you insight on some of the best in-store solutions currently being implemented. Aimed at helping you understand who’s doing what in-store in different categories, you can use these examples to tailor your response to market developments.

The deployment of a multi-channel offer is a 2012 priority for the Casino group as it looks to capitalise on its broad estate and online operations.
Drive, (click and collect for grocery in France) has been gaining momentum for the past 24 months, and shows the pace at which online and offline are converging. We visited Casino Express in Lyon, France to bring you exclusive insight on how the supply for this model works.

On-shelf availability is the ultimate measure of supply chain service, the shelf being where the chain touches the shopper. This presentation examines the relationship between factors which impact product availability along with techniques to leverage improvement.

There is a vast array of different store based availability measures; each bringing its own perspective and view on availability performance.  In this presentation we examine the different examples in use within the grocery industry along with the characteristics and challenges of each.