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08-Mar-2017

Tesco extends same-day click and collect service

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Tesco has announced it is extending its same day click and collect service, by adding a new slot.

New two-hour slot

Tesco shoppers can now order before 9am and book a two-hour slot to collect the grocery order from midday onwards. The new slot adds to the existing same-day service, where shoppers can order by 1pm to pick up from 4pm. This gives shoppers more flexibility for collecting their grocery orders.

The service is now available from over 300 locations in the UK and it now costs between £2 and £4, depending on the time of day and collection. 

Shoppers turning to click and collect

Shoppers are increasingly turning to click and collect as a convenient way to do grocery shopping. The service provides shoppers with the flexibility of being able to pick up grocery orders when they please, rather than waiting in at home for a delivery. Tesco has said that it has had a 20% increase in the number of shoppers using the service, and the same-day option is proving popular with almost 10% of click and collect orders.

Building online

UK retailers are increasing investments in the online channel and showing a more experimental ethos to unlock emerging opportunities.

The extension of Tesco's click and collect service is the latest development for Tesco's online strategy. Recently, the UK's largest retailer also launched same-day home delivery for shoppers in London and the south-east, for orders before 1pm. Sainsbury's is also building its online proposition by investing in click and collect, which is now available in over 200 stores and rapid delivery, with 30 stores now offering same-day delivery.

Looking for more on Tesco?

Find out about Tesco's operations in the UK and internationally on our Tesco retailer hub page, which includes all of the latest news and developments for Tesco's supply chain, as well as any industry case studies it's part of or profiles of its operations.

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