The supply chain function is becoming more strategically important and more customer-facing. As a result the shape and scope of the function is changing.

So what does this mean for how you manage performance? How are your customer relationships affected as you focus on improving service level and in-store availability? And does it impact what you measure and how you improve performance?

Join Mala Morris and Richard Jones to explore the issues, including:

• How the supply chain’s role has become more strategic
• Capability building in the supply chain and its importance
• Practical tips on how to improve your benchmarking process
• What other businesses are doing in this area

Recommended for manufacturers, and other professionals who need to understand what tools they can use to improve performance measurement in the supply chain. This webinar will be relevant for colleagues at all levels in the supply chain function.

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