Our customer support will help you extract maximum benefit from your Supply Chain Analysis subscription. We pride ourselves on outstanding customer service from day one.
Our customer team
All our account managers have experience of working in the food and grocery experience. They understand the priorities, opportunities and challenges of working in our fast paced industry and are well aware of the information, insight and analysis that you need to do your job on a daily basis.
“Ask IGD” customer helpline
If you can't find what you are looking for on Supply Chain Analysis or you have another information query, contact our dedicated team who will help you locate what you are looking for and get the most out of your Supply Chain Analysis subscription.
If the solution is not on Supply Chain Analysis then the team will be delighted to advise you on other IGD products and services that will meet your needs.
We aim to turn your query round within 24 hours and this is a free service for Supply Chain Analysis subscribers.
Visit Ask IGD
Intranet development support
We can offer dedicated solutions for corporate customers with intranets or internal knowledge bases. We are very happy to work with you to get the right result for your company. We can offer:
- Password-free login links placed on your intranet
- News headlines direct to your intranet (RSS)
- Customised pages for specific departments, divisions or teams
- Retailer and focus area specific news feeds
- Password-free links to retailer and focus area pages of your choice
- Help and advice with page design
- Technical follow-up and support
Such solutions can provide the following benefits:
- All links are password-free meaning easy access
- Helps you raise awareness and deliver value to your team
- Introduces another reason to visit and drive usage to your intranet
- Constantly updated content from IGD also encourages regular use
- Keep up to date with industry news
- Customise your content according to your users’ requirements
- Ready made content mean low development costs
- Usage can be tracked
- Experience shows that usage of services increases thereby delivering greater ROI
See the benefits of subscribing
Read some customer testimonials