The theme of the roundtable
Returning inbound service to pre-pandemic levels is perhaps the most pressing current supply chain challenge. Performance has slipped back across the board, impacting availability for shoppers, and fixing it is at the top of the retail agenda. Doing so will not be simple and will require innovation and collaboration.
In this roundtable, we will explore what the industry has done to date, and focus on what is needed to fix this problem going forward:
- Get the key insights from IGD’s Fixing Inbound Service research
- Hear from peers and share experiences on priorities and workstreams
- Make meaningful industry connections
For people involved in
- Customer logistics, collaboration and service
- Service optimisation
- Transport planning and operations
- Retail, manufacturing and third-party businesses
Presenters