This webinar has taken place.
This webinar has taken place. Watch the recording here.
About the Roundtable
Manufacturers are increasingly looking for ways to find the right balance between cost and service with their customers.
In this interactive session, we’ll explore how you can optimise your customer service strategy through a blend of IGD insight and experience-sharing with peers. We’ll reflect on some key insights gained from our recent research in this area and discuss what your own experiences are.
- Compare experiences and learn from your peers
- Make connections that help solve problems and build relationships for the future
- Use insight to improve your customer service strategy
Insight share – key insights from IGD research
Group discussion and experience share
Conclusions, wrap-up, next steps
This session will be facilitated by: