Waitrose & Partners news

23 June 2020
Now processing 150,000 online orders per week, this represents more than double the number Waitrose.com was processing at the start of the year. How Waitrose is ramping up its online business As it ends its 20-year relationship with Ocado Retail in September, Waitrose has been ramping up its online operations, stating its ambition to double the size of its online business. Increased demand ...
05 May 2020
Waitrose is due to open on 7 May a new customer fulfilment centre (CFC) in Enfield, North London, in a bid to double its grocery delivery capacity amid a sharp surge in demand from consumers. 370 new jobs, before rising to 850 The new six-acre facility will create initially 370 new jobs, before rising to 850 once the site reaches full capacity later this year when it is due to add, on a wee...
16 April 2020
Waitrose has unveiled a range of measures to help it support its most vulnerable suppliers during the Coronavirus (COVID-19) pandemic. £200,000 from the Waitrose Foundation Global Fund Some of the measures put in place include a £200,000 purse from the Waitrose Foundation Global fund, which will support its overseas farming communities. The purse is due to be used to convey advice on social...
09 April 2020
In this article, updated daily, we summarise the latest responses to the Coronavirus (COVID-19) pandemic in the UK: Multiples update: Tesco releases annual results and updates on COVID-19: More normal shopping behaviour has resumed after a surge in demand for certain items in the first few weeks of the crisis caused sales uplifts of c.30%. Grocery home shopping capacity has been in...
06 April 2020
In this article, updated daily, we summarise the latest responses to the Coronavirus (COVID-19) in the UK: Market update: GB grocery market sees fastest growth on record. Market growth for the 12 weeks to 22 March was +7.6%, the fastest rate in over a decade, according to Kantar. The rapid growth was driven by a 20.6% surge in sales over the last four weeks. More details here ...
23 March 2020
Latest developments include Waitrose stores identifying ways to help their local communities with its new £1m community fund, and M&S dedicating the first hour of trading on specific days to NHS and emergency workers as well as older and vulnerable shoppers. New £1m Community Partnership Fund The John Lewis Partnership is making a £1m Community Partnership Fund available to be distribute...
03 March 2020
Waitrose plans to use an additional 24 stores as online fulfilment hubs, in order to support the increasing demand for online grocery shopping. Starting with Hailsham, East Sussex The first store to be used as an online fulfilment hub is located at Hailsham, East Sussex. According to Waitrose, all 24 stores are strategically placed to handle the growing demand for its online shopping servic...
22 January 2020
Asda has become the first UK supermarket to roll out a one-hour click and collect service, according to reports from The Grocer. Express Click & Collect At the end of 2019, Asda launched trials of its Express Click & Collect service at its Killingbeck and Middleton stores. The retailer will now expand this initiative to further stores, with 25 offering the service by February. Hundreds of s...
05 December 2019
Wincanton, a logistics services provider, will continue to manage, for another three years, the storage and distribution of wines and spirits for Waitrose. Around 12.5 million cases each year Wincanton is due to handle the distribution of around 12.5 million cases, each year, to Waitrose’s supermarkets, service stations, and Waitrose Cellar as well. The two parties have collaborated for mor...
18 June 2019
John Lewis shoppers are now able to return their unwanted online purchases through Waitrose drivers while receiving their grocery orders. No additional charge to use the service Waitrose.com customers are now able to return their unwanted John Lewis goods (purchased online or through ‘click and collect’) to their Waitrose’s grocery delivery driver. There is no additional charge to use the r...