Cost to serve news

03 August 2021
This is a roundup of July’s most popular content, picking out some of the key insights from the most viewed reports of the previous month. We produced the first and second reports in a three-part series that presents the key findings from IGD’s ecommerce supply chain survey 2021. In addition, we produced a landmark report that provides a picture of how global retail will be changed over the me...
14 July 2021
For food and drink businesses, supply chain capability is a major component within an overall competitive package. Supply chain professionals process data, predict demand and plan flexible, efficient delivery at minimal cost. The modern food and drink “offer” would not be possible without these value-adding activities. In recent months, however, IGD’s supply chain contacts have reported a pe...
27 May 2021
A growing need to focus on ecommerce performance The last twelve months or so have seen massive growth in the online grocery retail channel, with the rate of growth accelerated by the pandemic and its associated shifts in consumer behaviour.  Though growth of the channel is expected to slow down somewhat, as COVID-related restrictions ease globally, IGD forecasts an average compound annual gro...
27 May 2021
The impact of the COVID-19 pandemic has been one of the most significant shocks that global supply chains have ever faced. It has had a profound impact on the food and consumer goods industry with changes to how people shop set to impact end-to-end supply chains for a long time to come. In this blog, I look at the impact of COVID-19 on two key aspects of supply chain performance: end-to-end ...
11 May 2021
Building on comments from president and CEO, Vivek Sankaran, earlier this month, Albertsons has confirmed that it is evolving its buying structure to adopt a centralised approach. Cost savings opportunity Speaking during its Q4 results, Sankaran highlighted that the retailer had increased its $1bn productivity savings target to $1.5bn by 2022. This builds on the $500m savings delivered la...
05 May 2021
We round up the most read content from April, picking out some of the key insights from the most viewed reports of the previous month. In the first month of Q2, we produced a benchmarking report focused on supply chain costs . We also explored 10 case studies that demonstrate companies’ commitment to environmental, social and economic sustainability . In addition, we published a guide on h...
21 April 2021
IGD recently ran a virtual roundtable event, in which supply chain professionals gathered to share and discuss their understanding of supply chain cost, and how to extract more value. The event coincides with the publishing of our latest benchmarking report  focused on end-to-end supply chain costs. The event comprised of several discussion topics: How good is the industry’s grasp ...
26 February 2021
Asda has announced plans to transform how it serves online demand  - with a big expansion of its store pick model, the proposed closure of two home shopping centres and a consultation to simplify ways of working across store teams. Responding to a structural shift in demand Providing context for the changes, Asda noted how it has increased online capacity by 90% since last March to 850,...
01 February 2021
Lidl UK has reported £6.9bn in revenue for the 12 months to 29th February 2020. Despite recording a record number of shoppers into stores, the retailer also reported a pre-tax loss of £25.2m. This is due to the significant investment it has made in its estate. £1.3bn investment planned by 2023 The discounter has said the loss in profit was due to its ongoing investment in stores, staff and ...
23 December 2020
The UK’s fourth largest supermarket, WM Morrison Supermarkets plc, is adding 150 innovative trailers to its fleet, designed in conjunction with Tiger Trailers. ‘more products, fewer miles’ While Morrisons has historically used temperature-controlled box van trailers for most of its UK store deliveries, it identified that ambient moving double deck trailers could increase both efficiency and...