IGD is a training and research charity.
Information for the food and consumer goods industry.
Retail Analysis is your window on the world of retail, providing insights on retailers, countries, stores and trends.
Our team of retail experts track the latest industry trends, deliver and analyse key news, and visit retailers and their stores around the world to provide you with commercial insights that will help you build stronger plans and work more effectively day-to-day.
Get the latest insights on Coronavirus (COVID-19) to help your business understand what the food and grocery industry is doing around the world.
Use your supply chain to be more efficient, improve capability and grow your company. Supply Chain Analysis gives you the latest insight, case studies and thought leadership on how to build a successful supply chain.
L'Oréal Europe Consumer Products embarked on a project across Europe to bring the ‘voice of the customer’ into its business and build an effective and efficient supply chain. Using a combination of a survey and series of interviews L’Oreal has driven supply chain improvement and built a strategy for the future.
As a medium sized operator in the UK, General Mills understands that customer relationships are key to delivering growth. It recognised that to deliver its business goals, it needed to move its supply chain relationships with its largest customers from being purely transactional to added value partnerships. In this case study, see how General Mills went about it and what it achieved.
In response to changing UK shopper habits, Morrisons introduced its M Local convenience format in 2011 and has rapidly grown the number of stores since. To help you understand how its end-to-end supply chain operates, we've visited an M Local store and a distribution centre, plus spoken to shoppers, to bring you this new guide.
Improving on shelf availability is a major challenge for both retailers and manufacturers. Unilever recognise it as the greatest ‘non-innovation led’ growth opportunity, and that the opportunities can only be realised if manufacturers and retailers work together. They have developed a collaborative programme to work with their customers to tackle the problem, which has at its heart a simple 5 step process. Here we look at that process and how it has delivered OSA improvement for both Unilever and their customers.