Case studies


Supply chain innovation that is practical and genuinely adaptable for the wider industry is pretty hard to come by. This innovation – replacing a standard HGV trailer to hold an extra 31% of pallets/cages from Pauline Dawes and the team at SOMI Trailers is a remarkable achievement that can really make a difference in distribution operations. Discover how the SOMI trailer was developed from the lightbulb moment to operating live trials with the industry.
Asda and RSi have worked together to boost availability through improvements to inventory accuracy. They found that systems were reporting non-existent or phantom inventory, presenting a real opportunity to use a data approach to correct it. By working in collaboration with a number of suppliers, Asda and RSi have championed a process that has boosted revenue by £20m within 10 months.
Walmart and Nestlé were trading in China with a complicated business model that was inefficient and expensive. Working collaboratively, the companies have radically simplified operations leading to improved case fill rate, better on-shelf availability and increased sales.
Booths set out to cut waste, increase freshness and boost promotion performance in store. To do this, Booths overhauled its in-store and DC replenishment methods and, with the support of RELEX Solutions, rolled out a new supply chain system. Read this presentation to see how Booths benefited from reduced waste, increased supplier delivery performance and increased freshness of product for customers.
Nestlé Germany needed a smart solution for a big problem - customers expect full visibility of order status 24 hours a day, seven days a week. Access to information was restricted to office hours constraining responsiveness and efficiency. By developing a customer service app, where customers can access information via a smartphone or PC, Nestlé has radically improved customer satisfaction and visibility of critical supply chain data to drive a step-change in performance.
Mercator’s operations are becoming increasingly sophisticated as the retailer trades in a number of different channels. However the retailer’s IT systems were not fully integrated and did not adequately support business needs. This was starting to affect the in-store replenishment process and on-shelf availability was suffering. Utilising new technology, Mercator has turned its operations around, significantly lowering out-of-stocks.
The rise of the ‘hot’ channels in retailing and increasing demands for specific SKUs to meet retailers’ strategies, has led to great supply chain complexity for Colgate Palmolive. Although good complexity can drive growth, bad complexity is not just difficult for the supply chain but the business as a whole. Colgate Palmolive has faced this challenge head on, implementing a simplicity formula across its entire business that has produced a good churn of SKUs and dramatically improved SKU efficiency.
Müller wanted to improve its promotion management and commercial forecasting. It was using a complex web of spreadsheets which meant lots of manual activity, draining time away from real value added activity with its customers. Read this presentation to hear how it partnered with AgilityWorks to simplify its promotion management processes.
Biedronka, the market leading retailer in Poland, is growing at an impressive rate and is part-way through a huge store expansion programme. To ensure the retailer continues to deliver excellent service, a number of initiatives are underway both in its network and in-store to capitalise on growth. Some initiatives include adding extra capacity to the network, using  RRP effectively in-store and using new data-embedded barcodes.
2 Sisters Food Group (2SFG) identified significant discrepancies between the amount of payment it was expecting and the amount it was receiving from its customers. Read this presentation to see how 2SFG implement an internal IT solution to provide ‘real-time’ claims management supported by a new claims function to deliver a reduction in quantity claims and a higher first time match rate