Insight Webinars

As a subscriber to Supply Chain Analysis from IGD, you can access five insight-led webinars every year.

This is your exclusive opportunity to hear directly from our analysts as they talk through the most important aspects of our latest research. They will deliver a mix of insight and direction, helping you get the most from your time.

Each webinar will give you the chance to interact with our experts, ask questions, and learn what the latest industry insights mean for your business.

Browse our calendar below for further information on upcoming events.

Making ecommerce grocery work - the cost and service conundrum

As a subscriber to IGD’s Supply Chain Analysis, you are invited to join our analysts to hear how to make ecommerce grocery work for you.

This is your opportunity to hear the latest insights directly from our IGD team. We’ll bring our thinking to life and invite you to put your questions to the team directly.

Thursday 20 May 2021 | 14:00 – 14:50 BST

Grocery ecommerce has risen towards the top of the agenda for many over the last twelve months, as collect and delivery options became more desirable to shoppers during the COVID-19 pandemic. But the ecommerce channel poses challenges for the key business outcomes of profitability and service. This webinar reveals some important considerations for improving profitability and service, covering both retailer and supplier perspectives. You should leave the session with a clearer understanding of the ecommerce channel and some ideas for action.


14:00 – 14:05

Introduction to the team

14:05 – 14:50

Chris and Kathleen will share their insight with you and give you opportunities to ask questions at various points throughout


Chris Irish

Chris Irish
Head of Insight – Supply Chain Analysis

Kathleen McLoughlin
Senior Supply Chain Analyst

Why should you attend?

Understand the profitability and service challenges businesses face in relation to grocery ecommerce.

Gain inspiration from others; find out how others are tackling these challenges.

Identify your key focus areas. Where do you need to focus your attention to deliver success in ecommerce?

Put your questions directly to our team.

Who is this session most suited to?

Supply Chain Analysis Subscribers

Retailers, manufacturers, or service providers across all regions

Customer Logistics Managers, Supply Chain Planning Managers, Demand and Supply Planning Managers, Customer Service, Customer Collaboration Managers, Supply Chain Improvement/Strategy Managers.

If you are subscribed to Supply Chain Analysis and would like to register your free place, login to your account, where you will be presented with your booking options.

To find out how you can benefit from a full Supply Chain Analysis subscription and attend future events, register your interest.