Understanding grocery ecommerce supply chains: current industry capability

Kathleen McLoughlin
Senior Analyst

This report looks at current capability in ecommerce supply chains, including performance measurement and key metrics.  It is the first report in a three-part series, presenting key findings from The IGD Ecommerce Supply Chain Survey 2021.

You may also wish to read the second report, which looks at the ecommerce challenges, improvements and projects and the third report, which explores ways to fix seven key online availability challenges.