Latest News
News Feature image

John Lewis plans to pilot the ‘click-and -collect’ service in areas where it has a lesser reach to its customers.

More News

Co-op has pledged to sustainable sourcing within its supply chain by joining the global Roundtable on Responsible Soy (RTRS).

100% of sustainably sourced soy

Co-op’s aim is to make sure that 100% of its sourced soy within its supply chain is certified as sustainable. RTRS’ standards will be used as a baseline to ensure all the soy sourced for its own-brand products originate from sources considered as ‘deforestation free’.

One of the requirements for suppliers who deal with RTRS companies is to guarantee that increasing soy production won’t damage their land. In addition, biodiversity and deforestation are issues they need to keep in mind.

“The increasing demand for animal feed and rising global consumption of meat is having a major impact on the environment in major soya producing countries in South America, as well as the wildlife which depends on the native vegetation for its very survival. This is an issue which will create major challenges for the environment tomorrow, unless transparent, joined-up and decisive steps are taken today”, said Sarah Wakefield, sustainable sourcing and Fairtrade manager.

The Co-op has launched its first online home delivery service that offers customers delivery via a dedicated online store in as little as two hours.

Two hour delivery

Co-op’s new dedicated online store offers a range of around 1,500 products including food, drink, household goods and health and beauty products. A £5 delivery charge applies to all orders, with a minimum spend of £15. A free click and collect service is also available. The new service offers customers delivery of these products in two hours, and is initially available to shoppers within a 2.5 mile radius of a Co-op store on the Kings Road in Chelsea, with plans to roll out the service to a further eight stores in London. If successful, the trial could be rolled out to further towns and cities across the UK.

For this service, Co-op has partnered with to deliver orders using zero emission electric cargo bikes, the same service provider that Sainsbury’s partnered with last year for its own grocery delivery service.

Chris Conway, head of food digital at Co-op, commented: “This is an exciting time for the Co-op, with trials underway on a number of new, online initiatives. As the leaders in convenience shopping we want to look at different ways of bringing our award-winning products closer to shoppers, and this new service does exactly that”.

Home delivery schemes

The retailer has been exploring a number of different home delivery schemes. It has recently been trialling the use of robots in Milton Keynes with Starship Technologies, where autonomous robots are used to make delivery from a local Co-op store. The society has also announced a free grocery delivery service by taxi at eight stores across the UK, as well as its home delivery scheme with Deliveroo.

Due to shopper demand and rising expectations, we are increasingly seeing retailers investing to improve their delivery standards, not only offering same day delivery, but also more immediate solutions for shoppers. The Co-op joins a number of retailers offering fast delivery options, tapping into the trend of creating more convenient solutions for customers.

Most recently, Ocado has launched a one-hour delivery service, Ocado Zoom. For more information on this service, click here.

If you're interested in a round-up of last mile developments take a look at our Delivering the goods: winning in the last mile blog.

Regional co-operative retailer Midcounties Co-operative has launched a campaign to tackle the issue of single-use plastics.

One Change

With its new campaign, One Change, Midcounties Co-operative aims to reduce the use of single-use plastics including plastic bags, straws, water bottles and packaging. The campaign aims to drive change through engaging members to tackle the use of these items. The strategy also aligns with the United Nations Sustainable Development Goals (SDGs) which cover responsible consumption and production, climate action and sustainable cities and communities.

The retailer is encouraging its members to pledge one change they could make to tackle the impact of these plastics, for example using a carrier ‘bag for life’. Through its research for the One Change campaign, 94% of Midcounties Co-operative members researched agreed that reducing plastics usage is a high priority. As part of One Change, the retailer is also working with 50 schools and educational establishments to educate the next generation about environmental sustainability.

Aims of the campaign

In addition to providing solutions to help members and the next generation tackle single-use plastics, the retailer aims to reduce the overall waste produced across its operations, products and services.

Midcounties Co-operative intends to reduce its overall waste produced by 20% by 2022 as well as maintaining a 99% recycling rate. Across its premium supermarkets, it will remove all single-use plastic shopping bags and fresh produce bags by 2020. Customers will also be encouraged to bring their own containers for meat and delicatessen products by 2020. By 2023, the retailer is working with other retail co-operatives to ensure all its own-brand packaging is easy to recycle and to eliminate single-use own-brand plastic products and packaging.


On shelf availability (OSA) provides retailers with a shopper perspective of service and a view of overall supply chain effectiveness. This report explores shopper responses to out of stock products and what retailers, including Tesco, Sainsbury's and Co-op are doing to improve OSA.
An essential summary of supply chain priorities, latest network developments, and other key statistics for Co-op.
Find out how Co-op and Muller have saved time, effort and resource in processing and visualising large volumes of data whilst helping to grow sales. This has been done by partnering with Atheon to use its SKUtrak solution.

Download our new infographic to discover the latest trends among Co-op shoppers that will help you get closer to the largest convenience retailer in the UK.

Get the latest headlines delivered directly to your inbox every Thursday.

19 September, Manchester
The supplier engagement day will help delegates learn practical ways to action Co-op’s strategy and will also give you the chance to help strengthen relationships and businesses together.

A practical one day workshop for all roles in suppliers, to help develop your understanding of the vital part that supply chains play in underpinning FMCG businesses.