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Co-op has pledged to sustainable sourcing within its supply chain by joining the global Roundtable on Responsible Soy (RTRS).

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The Co-op has launched its first online home delivery service that offers customers delivery via a dedicated online store in as little as two hours.

Two hour delivery

Co-op’s new dedicated online store offers a range of around 1,500 products including food, drink, household goods and health and beauty products. A £5 delivery charge applies to all orders, with a minimum spend of £15. A free click and collect service is also available. The new service offers customers delivery of these products in two hours, and is initially available to shoppers within a 2.5 mile radius of a Co-op store on the Kings Road in Chelsea, with plans to roll out the service to a further eight stores in London. If successful, the trial could be rolled out to further towns and cities across the UK.

For this service, Co-op has partnered with to deliver orders using zero emission electric cargo bikes, the same service provider that Sainsbury’s partnered with last year for its own grocery delivery service.

Chris Conway, head of food digital at Co-op, commented: “This is an exciting time for the Co-op, with trials underway on a number of new, online initiatives. As the leaders in convenience shopping we want to look at different ways of bringing our award-winning products closer to shoppers, and this new service does exactly that”.

Home delivery schemes

The retailer has been exploring a number of different home delivery schemes. It has recently been trialling the use of robots in Milton Keynes with Starship Technologies, where autonomous robots are used to make delivery from a local Co-op store. The society has also announced a free grocery delivery service by taxi at eight stores across the UK, as well as its home delivery scheme with Deliveroo.

Due to shopper demand and rising expectations, we are increasingly seeing retailers investing to improve their delivery standards, not only offering same day delivery, but also more immediate solutions for shoppers. The Co-op joins a number of retailers offering fast delivery options, tapping into the trend of creating more convenient solutions for customers.

Most recently, Ocado has launched a one-hour delivery service, Ocado Zoom. For more information on this service, click here.

If you're interested in a round-up of last mile developments take a look at our Delivering the goods: winning in the last mile blog.

Regional co-operative retailer Midcounties Co-operative has launched a campaign to tackle the issue of single-use plastics.

One Change

With its new campaign, One Change, Midcounties Co-operative aims to reduce the use of single-use plastics including plastic bags, straws, water bottles and packaging. The campaign aims to drive change through engaging members to tackle the use of these items. The strategy also aligns with the United Nations Sustainable Development Goals (SDGs) which cover responsible consumption and production, climate action and sustainable cities and communities.

The retailer is encouraging its members to pledge one change they could make to tackle the impact of these plastics, for example using a carrier ‘bag for life’. Through its research for the One Change campaign, 94% of Midcounties Co-operative members researched agreed that reducing plastics usage is a high priority. As part of One Change, the retailer is also working with 50 schools and educational establishments to educate the next generation about environmental sustainability.

Aims of the campaign

In addition to providing solutions to help members and the next generation tackle single-use plastics, the retailer aims to reduce the overall waste produced across its operations, products and services.

Midcounties Co-operative intends to reduce its overall waste produced by 20% by 2022 as well as maintaining a 99% recycling rate. Across its premium supermarkets, it will remove all single-use plastic shopping bags and fresh produce bags by 2020. Customers will also be encouraged to bring their own containers for meat and delicatessen products by 2020. By 2023, the retailer is working with other retail co-operatives to ensure all its own-brand packaging is easy to recycle and to eliminate single-use own-brand plastic products and packaging.

As reported in Convenience Store magazine, The Co-operative Group has linked with the ethical living app CoGo to feature 286 of its London stores on the platform, to help drive shopper engagement with the Co-op's ethical agenda around key themes such as fairtrade sourcing.

CoGo aims to provide a 'trustworthy feedback loop' between consumers and businesses

The purpose of the CoGo app (free to download) is allow consumers to readily identify ethically accredited businesses and products, and by linking to their payment card details, to enable them to assess the levels of 'good' they are supporting in their daily lives. By reporting anonymised purchasing data back to the featured businesses (such as Co-op) the app also provides feedback on ethical behaviours, helping business to shape ethical strategies and agendas going forwards.

CoGo accreditation based on a systematic impact assessment

With the goal of creating a world-class accreditation system, CoGo incorporates a range of established ethical certification from credible national and international bodies, all assessed by CoGo's own impact framework to measure the 'good' they create.Ali Jones, Customer Director, Co-op commented:

“At Co-op, we've been taking action on what matters most for decades. The products we sell impact millions of people, communities around the world, as well as the planet. That's why we work hard to make our products different, to make them good for our customers and the planet we share. Joining up with CoGo is a natural fit for Co-op and we are passionate about taking action on issues our customers and members care about.”


On shelf availability (OSA) provides retailers with a shopper perspective of service and a view of overall supply chain effectiveness. This report explores shopper responses to out of stock products and what retailers, including Tesco, Sainsbury's and Co-op are doing to improve OSA.
An essential summary of supply chain priorities, latest network developments, and other key statistics for Co-op.
Find out how Co-op and Muller have saved time, effort and resource in processing and visualising large volumes of data whilst helping to grow sales. This has been done by partnering with Atheon to use its SKUtrak solution.

Download our new infographic to discover the latest trends among Co-op shoppers that will help you get closer to the largest convenience retailer in the UK.

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19 September, Manchester
The supplier engagement day will help delegates learn practical ways to action Co-op’s strategy and will also give you the chance to help strengthen relationships and businesses together.

A practical one day workshop for all roles in suppliers, to help develop your understanding of the vital part that supply chains play in underpinning FMCG businesses.