Coles news

10 October 2018
Coles has announced that it plans to open two new automated distribution centres over the next five years. Bringing global best practice to Australia Coles has partnered with Witron Logistics, a specialist in automated warehousing, to open the two ambient facilities. The new centres will be a big step forward for Coles in terms of modernising its supply chain, which delivers over 1bn carton...
12 September 2017
Suzannah reflects on recent last mile delivery updates from Australian retailer, Coles.   Just last month, Coles was piloting last mile delivery in conjunction with Uber. It’s now unveiled its latest partnership, with Deliveroo, to offer 30 minute deliveries to customers within a 3km radius of its store in Richmond, Melbourne. If it’s a success, the retailer could roll this out to the retai...
05 September 2017
Coles has piloted a small-scale grocery home delivery service with Uber in Australia. Becoming more agile Coles has partnered with Uber’s UberRUSH brand, currently operational in several US cities. It will support customers who have missed items from their original online orders to be delivered same day, offering customers greater flexibility. This allows the retailer to be more agile and c...
22 August 2017
Coles has reported sales growth of 0.3%, following a challenging year with supply chain disruptions. Supply chain disruption Coles' overall performance was impacted by ongoing price cuts that resulted in price deflation for the year of 0.8%, coupled with cost inflation and supply chain disruption caused by Cyclone Debbie. Its core business continued to see modest growth, aided by new store op...
27 June 2016
Coles has launched its first dark store in Melbourne, as it explores new ways to fulfil the growing demand for online orders. Coles' online business has grown 25% this year The first dark store is located in Richmond, an inner suburb just to the east of Melbourne's CBD. The operation will initially serve customers located within 5km of the facility. This is the first dark store that the ...
24 February 2016
Coles has reported a solid set of H1 results for the period ending 31 December 2015, with revenue increasing 3.1% to AU$20,087m and earnings before interest and tax (EBIT) up 5.6% to AU$945m. Initiatives in the supply chain to drive efficiency are starting to pay off with lead times reducing in grocery and a stockless operating model coming into effect. These improvements in efficiency hav...
10 November 2015
Coles has launched a new system called Power Pick that will allow staff to pick online orders more efficiently in-store. Automated navigation for in-store pickers The new tablet-based technology will see the retailer fully automate its in-store picking process for online orders, allegedly increasing pick rate by up to 20%, as well as reducing the number of picking errors. Pickers will now b...
02 June 2014
Coles’ CEO, John Durkan, has revealed the retailer’s plans to improve its operations by creating a ‘world class end-to-end supply chain’. Increasing product availability and efficiency Speaking at Coles’ strategy briefing, Durkan announced plans to improve its end-to-end operations which will increase product availability and overall efficiency. The retailer has identified areas in which im...
19 November 2013
Australian retailers, Woolworths and Coles, have signed up to a voluntary agreement drafted by the Australian Food and Grocery Council (AFCG). New voluntary code Woolworth and Coles have signed an agreement which outlines the way retailers should engage with suppliers. The code includes standards for promotions, product listings, own label products and payments as well as limits on changes ...
14 August 2013
Australian retailer, Coles, has forged ahead with its plans to standardise its supply chain, selecting two companies as its preferred providers of in store merchandising services, according to press reports. AUD 200m of supply chain savings Coles' supply management team has previously said that this initiative will reduce disruption in stores and provide better services to suppliers at a l...