Coles’ last mile exploration

Date : 12 September 2017

Suzannah reflects on recent last mile delivery updates from Australian retailer, Coles.

 

Just last month, Coles was piloting last mile delivery in conjunction with Uber. It’s now unveiled its latest partnership, with Deliveroo, to offer 30 minute deliveries to customers within a 3km radius of its store in Richmond, Melbourne. If it’s a success, the retailer could roll this out to the retailer’s wider network.

 

 

With competition heating up in Australia as Aldi grows and Amazon gears up to enter the market, it’ll be interesting to see how Coles continues to change and improve its supply chain to better meet the needs of an increasingly demanding customer base.