Costco and Instacart pilot one-hour prescription delivery

Date : 08 November 2019

Costco and Instacart are joining forces to test a one-hour prescription delivery in California and Washington state.

Free for orders over $35

The prescription drug can be delivered to a Costco member’s home or office, and delivery fees are waived for orders over $35, otherwise, delivery prices can vary depending on how fast a member needs the medicines delivered. The one-hour option, which is the fastest, typically costs less than $10. Members can be updated on their order’s status via text message, mirroring the experience of grocery shopping using Instacart.

Upon delivery, Instacart will ask for proof of identity to make sure the right person is receiving the ordered prescription. In addition, the checkout process requires buyers to confirm their date of birth.

Instacart associates will only be allowed to deliver medications if they pass a HIPAA (Health Insurance Portability and Accountability Act) certification training, which involves being aware of the rules around managing people’s sensitive health information.

It’s interesting to note that Amazon has acquired PillPack back in July 2018, which is a US prescription medication supply chain company that offers pre-sorted dose packaging and home delivery.

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