Cost to serve news

05 May 2021
We round up the most read content from April, picking out some of the key insights from the most viewed reports of the previous month. In the first month of Q2, we produced a benchmarking report focused on supply chain costs . We also explored 10 case studies that demonstrate companies’ commitment to environmental, social and economic sustainability . In addition, we published a guide on h...
21 April 2021
IGD recently ran a virtual roundtable event, in which supply chain professionals gathered to share and discuss their understanding of supply chain cost, and how to extract more value. The event coincides with the publishing of our latest benchmarking report  focused on end-to-end supply chain costs. The event comprised of several discussion topics: How good is the industry’s grasp ...
26 February 2021
Asda has announced plans to transform how it serves online demand  - with a big expansion of its store pick model, the proposed closure of two home shopping centres and a consultation to simplify ways of working across store teams. Responding to a structural shift in demand Providing context for the changes, Asda noted how it has increased online capacity by 90% since last March to 850,...
01 February 2021
Lidl UK has reported £6.9bn in revenue for the 12 months to 29th February 2020. Despite recording a record number of shoppers into stores, the retailer also reported a pre-tax loss of £25.2m. This is due to the significant investment it has made in its estate. £1.3bn investment planned by 2023 The discounter has said the loss in profit was due to its ongoing investment in stores, staff and ...
23 December 2020
The UK’s fourth largest supermarket, WM Morrison Supermarkets plc, is adding 150 innovative trailers to its fleet, designed in conjunction with Tiger Trailers. ‘more products, fewer miles’ While Morrisons has historically used temperature-controlled box van trailers for most of its UK store deliveries, it identified that ambient moving double deck trailers could increase both efficiency and...
25 November 2020
As we look to help you save precious time, we pick out some key insight from our most viewed reports of November. The most popular reports are linked to cost and profitability. This isn’t surprising given the challenges the industry is facing with the shift to online and the COVID-19 response. Here is a list of the four most popular reports: Online grocery profitability (part 1): in-sto...
03 November 2020
Ocado has acquired San Francisco-headquartered robotics firm Kindred Systems for $262 million and Las Vegas-based firm Haddington Dynamics for $25 million as it looks to improve efficiency in its customer fulfilment centres (CFCs). Enhancing robotic picking capabilities The acquisition will help Ocado to solve one of the world’s most difficult challenges in robotics, the picking and packing...
23 June 2020
Sobeys has launched its Voilà by Sobeys grocery ecommerce service in the Greater Toronto Area (GTA). Partnership with Ocado Sobeys has partnered with UK-based Ocado to launch this service. It has built a Customer Fulfilment Centre (CFC) adjacent to its existing automated distribution centre in Vaughan, Ontario, optimising Ocado’s solution. Robots are used to assemble orders, with Voilà asso...
22 May 2020
The rapid growth in ecommerce penetration has been one of the defining features of the coronavirus pandemic. Faced with increasing demand, retailers have been looking at temporary and longer-term solutions to boost capacity.  We recently sat down with the co-founders of Takeoff Technologies, one of the leading firms in the online grocery hyperlocal, automated micro-fulfillment space. We discussed...
25 March 2020
Target has outlined the impact of the Coronavirus (COVID-19) pandemic on the business, including its sales performance and store development plans. Surge in sales and traffic Target started to see a shift in sales in the fourth week of February, with an increase in traffic and comparable store sales. Starting in mid-March, the surge in traffic and sales became stronger, concentrated in the ...