Customer centric case studies

Presentations

25/09/2018
Find out how Co-op and Muller have saved time, effort and resource in processing and visualising large volumes of data whilst helping to grow sales. This has been done by partnering with Atheon to use its SKUtrak solution.
17/09/2018

CHEP and IGD worked together on a pan-European blended learning programme during 2017. This case study describes the immersive programme co-created for their customer-facing teams.

29/06/2018
Smurfit Kappa and Nestlé Cereal Partners embarked on an End-to-End Walk initiative, aiming to identify cost reductions, improve efficiencies and minimise waste. This case study examines how the two businesses built mutual trust and worked together to deliver savings for both businesses.
06/06/2018
Target is in the midst of a $7bn investment programme for its stores and supply chain. In this case study, we look at the retailer’s supply chain investments and how they’re driving growth for the business.
18/09/2017
Discover how Spar India partnered with HCL Technologies to transform its bricks and mortar supply chain to a multichannel one, with over 14,000 SKUs.
23/01/2017
Tesco has relaunched its supplier representative forum, aiming to strengthen working partnerships by engaging a broader spectrum of its supplier base.
09/08/2016
Propercorn is the fastest growing non-tech start-up in the UK and supplying sample products of its popcorn at events has been a key part of the company’s growth. However as the company grew, the number of requests for sample products exploded. Before Propercorn reconfigured its supply chain, it was relying on manual processes to deliver sample products and the supply chain team quickly realised they needed to find a new, and more efficient supply chain solution. Discover how Propercorn has drastically reduced order processing time, reduced road miles and reduced costs with its supply chain reconfiguration project.
20/07/2016
Family run since 1945, Reynolds is one of the largest fresh food distributors in the UK. However the company didn’t have capability to accurately monitor the real-time performance of its deliveries. Without this insight, service levels were impacted and delivery delays happened all too often. The team began to develop a custom IT module for the logistics team. Called REDEMA, this handheld driver companion provides real-time supply chain data and digital records, and has transformed Reynolds’ supply chain.
09/05/2016
At a presentation for investors and analysts, Target’s CEO Brian Cornell and COO, John Mulligan revealed the extent of the supply chain transformation that has been occurring at the retailer in the last 18 months. Struggling to adapt to multichannel retailing and poor on-shelf availability meant Target needed a complete overhaul. By focusing on a number of key projects in the supply chain, stores and the systems that underpin it, Target is firmly back on the road to recovery. Discover what has been achieved and how.
14/03/2016
At a recent analysts' meeting, David Cutter, President of Global Supply and Procurement shared Diageo’s journey to supply chain excellence. With operations in 180 markets, Diageo is a truly global manufacturer. Largely driven through acquisition and with operations increasingly in emerging markets, the company has been on a journey to implement standardised ways of working in all markets aiming for supply chain excellence across the globe.