Customer centric news

01 December 2016
As retailers’ businesses become increasingly multi channel, suppliers must ensure that their supply chains are ready for the changes that this will bring. Networks and processes must be able to deal with the needs of a range of store formats from petrol station forecourts, through convenience and high street supermarkets to out of town hypermarkets. In addition the development of on line, click a...
01 December 2016
By understanding the root causes of out-of-stocks in store it is possible to identify simple ways to improve on-shelf availability. These two tools enable retailers to identify and assess the issues that cause poor availability. This assessment tool and guidelines have been developed by ECR UK, and used the expertise of leading retailers to bring together the key elements of best practice in t...
01 December 2016
The RRP Assessment tool is designed to help users assess the potential effectiveness of proposed RRP solutions against both current and benchmark or competitor packaging. The assessment tool features a simple to use Excel workbook to provide comparative ratings against five key Consumer and In-Store Operations functionality criteria; How easy is the packaging to shop  How easy is the pac...
01 December 2016
This document provides a template for you to establish a joint supply chain business plan with your key customers or suppliers. DOWNLOAD TOOL HERE
01 December 2016
This tool can help you accurately project your promotional sales based on either day one or day five sales. This can allow you to make decisions faster, view what promotions work and take immediate action as a result. This calculator is suited for customer facing supply chain managers, S&OP teams, commercial departments or any team involved in promotional forecasting. DOWNLOAD TOOL HERE ...
01 December 2016
Managing promotions successfully is a key priority for many large FMCG businesses. This tool can help you forecast your promotions with greater ease and accuracy for both your business and your customers. The calculator provides a weekly split of your collaborative forecast and can be tailored either for shelf or feature space promotions, or by the duration of campaign in store. This calcul...
29 November 2016
Alibaba is going to invest US$290 million to purchase almost a third of Sanjiang Shopping Club, a regional discount supermarket chain with more than a million members in China. Online to offline Alibaba , China’s largest ecommerce company has been investing in physical retail, including in Suning Commerce Group and Intime Retail Group, opening up new sales channels for these retailers and en...
28 November 2016
Following recent reports that Aldi is preparing to launch in China, the discounter has now confirmed its market entry plans with local Chinese media. Launch in first half of 2017 Aldi is preparing to enter China as soon as next year, after years of detailed feasibility studies. During the first half of the year, the discounter will launch a transactional website 'selling a carefully selecte...
28 November 2016
Asia’s largest c-store network is committed to further expand in Malaysia through opening more stores and offering parcel locker services to facilitate delivery for online shopping. Sales growth instills confidence in expansion plans Group revenue for the third quarter has reached RM547.8m (US$23.31m), up 4.9% and it’s driven by new store opening, improved merchandise mix and consumer promoti...
16 November 2016
The Co-op has extended a contract with XPO logistics. Servicing over 1000 stores XPO Logistics will continue to manage the Co-op’s food transport operations from its facilities in Andover and Avonmouth to Co-op’s 1000 plus stores in the South of England and Wales. XPO’s regional planning centre will also service both distribution centres. 100 million cases Under the agreement, XPO Logist...