Customer centric news

23 January 2019
Carrefour Belgium uses the technology to track pork, while Carrefour Italia extends blockchain usage to citrus fruit. Smartphone traceability in Belgium Carrefour has been working with Vinçotte, a Belgian start-up, to provide a digital traceability solution for customers buying from its ‘Pork of Yesteryear’ range, which is a part of the ‘Carrefour Quality Line’. "The application will enable...
21 January 2019
Stores in Italy and France are installing ‘greenhouses’ to grow products. Auchan is trialling the installation of a greenhouse in store Auchan has partnered with Agricooltur in its Auchan vle Giulio Cesare in Turin, to grow fresh herbs and salads in store, allowing customers to harvest their own. The greenhouse was installed at the end of November 2018 and is being tested in store.   ...
21 January 2019
Walmart is building a new consolidation centre in Colton, California An automated site In July 2019, Walmart will open a new high-tech consolidation centre.  The centre will be 340,000 sq. ft, and will utilise automated technology to receive, sort and ship freight.  It is expected that the new facility will be able to process three times more volume than other consolidation centres, and it ...
16 January 2019
Identifying the trends that matter now is a challenging task. It’s certainly possible to identify 20 trends at random, which at some point in the future will have a significant impact. Assessing near-term relevance requires a deep understanding of the drivers of change. At the start of each year, we put forward the trends we expect will influence and shape food and grocery supply chains in th...
16 January 2019
Expansion of the existing network of Pedestrian Drive stores set to increase by the end of January 2019, and AI being used to optimise supply chain. 31 Pedestrian Drive stores opening this month In April 2018 Carrefour opened its first Pedestrian Drives stores in Paris and the Lyon region of France. The additional 31 stores being opened this month will take the total number of stores in thi...
09 January 2019
Tesco customers can place orders via an app for grocery deliveries made by robot. Tesco is working with Starship Technologies to offer customers the ability to order groceries from a Tesco Extra store in Milton Keynes. Deliveries in as little as 15 minutes, within a 2-mile radius of the store, will be possible. There are over 1000 products listed on the Starship App, and customers will pay the...
08 January 2019
The French retailer is opening its new outlet named ‘E. Leclerc Relais’ in Paris on January 9th. The new store will be in the Pedestrian Drive format, which enables customers to place orders online then collect from locations that are conveniently placed within city centres. The Pedestrian Drive setup is different from the usual Drive format as it targets people collecting their orders on foot,...
07 January 2019
Co-op confirms 2019 plans, including 100 new food stores supported by the development of a new distribution centre in Bedfordshire. As part of its £200 million store investment programme, Co-op is planning to build on its convenience strategy by opening new stores and providing major renovations to around 200 stores. Approximately a third of the new stores are planned to be in London and the So...
02 January 2019
Asda has worked with Clipper Logistics since 2008. The partnership agreement has been a successful collaboration, with Clipper managing online order fulfilment and returns, storage and receipts from its sites in Ollerton and Doncaster. Continuing a successful partnership Asda's senior director for central logistics, Chris Hall said: “We are looking forward to a continued partnership with Clip...
21 December 2018
Kroger is working in partnership with Nuro to deliver groceries in Scottsdale, Arizona. "Kroger customers are looking for new, convenient ways to feed their families and purchase the products they need quickly through services like pickup and delivery," said Yael Cosset, Kroger's chief digital officer. "Our autonomous delivery pilot with Nuro over the past few months continues to prove the ben...