Customer centric presentations

Presentations

15/08/2019
This case study looks at how CHEP has created an industry-leading technology that provides pallet and product visibility across the supply chain. The work covered in this case study has seen CHEP shortlisted as a finalist in the 2019 IGD Supply Chain Excellence award category.
07/08/2019
This case study looks at HSG’s journey to create a lean, customer centric, high performing supply chain. The work covered in this case study has seen HSG shortlisted as a finalist in the 2019 IGD Supply Chain Excellence award category.
02/07/2019
Now that we’re halfway through 2019, we round-up the major supply chain themes that have unfolded and the insights we've produced in Q2.
13/06/2019
A customer-centric strategy allows you to differentiate your business and stand out from the crowd. The approach is being embraced by businesses seeking to deepen relationships with customers and create joint value.
11/06/2019
Farmy is a Swiss online grocery store that only sells regional and organic products from Switzerland. The only exceptions are products that cannot be sourced from Switzerland, such as olive oil and coffee.
11/06/2019
US car manufacturer Ford and Agility Robotics explore how a new robot, Digit, can help get packages to peoples’ homes efficiently with the help of self-driving vehicles.
30/05/2019
This case study looks at Percol’s journey to introduce its new plastic-free, home compostable coffee packaging through an innovative partnership.
22/05/2019
Amazon has a new network of staffed pick up points that allows customers to collect their Amazon parcels in-store at a partner location.
27/03/2019
With almost a quarter of 2019 already behind us, this report rounds up the key supply chain themes that have emerged and the insight we've produced in Q1.
21/02/2019
On shelf availability (OSA) provides retailers with a shopper perspective of service and a view of overall supply chain effectiveness. This report explores shopper responses to out of stock products and what retailers, including Tesco, Sainsbury's and Co-op are doing to improve OSA.