Customer centric presentations

Presentations

27/03/2019
With almost a quarter of 2019 already behind us, this report rounds up the key supply chain themes that have emerged and the insight we've produced in Q1.
21/02/2019
On shelf availability (OSA) provides retailers with a shopper perspective of service and a view of overall supply chain effectiveness. This report explores shopper responses to out of stock products and what retailers, including Tesco, Sainsbury's and Co-op are doing to improve OSA.
06/02/2019
A coalition of the largest consumer packaged goods companies, along with recycling organisation TerraCycle, has unveiled a global, first-of-its-kind, shopping system called Loop.
28/01/2019
Marks & Spencer (M&S) has launched an interactive map that shows customers and stakeholders where every type of fish or seafood it sells is either caught or farmed.
16/01/2019
In this short report, we take a look at how last year's trends have progressed, and how they’re likely to develop going forward.
10/01/2019
The forces that will shape food and grocery supply chains in the year to come.
13/12/2018
Food and grocery businesses are undergoing significant change and there’s no doubt that our food and grocery supply chains will have to adapt to mitigate risk and grow. In this report, we look at 5 ways that businesses can strengthen their convenience supply chains.
05/12/2018
Albert Heijn is trialling smart door locks to enable home delivery when customers are not there to accept it in the Netherlands.
28/11/2018
At this year’s IGD Supply Chain Summit, we heard from business leaders, academics, supply chain directors and more, on a wide range of topics. Here is our summary of the main stage presentations.
21/11/2018
Walmart is partnering with Ford to test grocery delivery using autonomous vehicles in Miami.